Frequently asked questions
Everything you need to know about physiotherapy, massage, MLD, reflexology and Pilates at PREP Physio in Ballsbridge. Can’t find your answer? Call 083 030 5676 or email [email protected].
About PREP Physio
What services do you offer?
Physiotherapy, sports & deep tissue massage, pregnancy massage, manual lymphatic drainage (MLD), reflexology, clinical & physio-led Pilates, 1:1 pre & postnatal Pilates, Pilates for Golfers and golf performance.
Who is on the team?
Our Chartered Physiotherapists are Laura Bhreathnach (Managing Director & Senior Physiotherapist) and Ciara Sheridan (Senior Physiotherapist). Our massage therapists are Nicola Read (sports massage, pregnancy massage, MLD & reflexology) and Murillo Dalmazo (sports massage & pregnancy massage). Meet the team.
What is a physiotherapist?
Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport, health and fitness.
Where is the clinic, and when are you open?
All treatments take place at our clinic at 62 Baggot Lane, Ballsbridge, Dublin 4 (D04 PW65). We’re open Monday to Friday, 7am to 7pm. Our private treatment rooms give you a comfortable space to be assessed and talk openly about your injury or goals. See our contact page for directions.
Booking & appointments
How do I make an appointment?
Use our quick and easy online booking page, or email [email protected]. If you’d like to discuss your injury with a physiotherapist before booking, call Laura on 083 030 5676.
How long are appointments?
Physiotherapy appointments are 45 minutes, including initial assessments and follow-ups, with a 1-hour session available for more complex, long-standing issues. Sports massage, pregnancy massage and reflexology are 60 minutes, and manual lymphatic drainage (MLD) is 90 minutes. 1:1 Pilates sessions are 45 or 60 minutes. See our price list for details.
Do I need a GP referral?
No, physiotherapists can assess and treat without referral by a doctor. However, if you have already seen a GP or consultant, please bring any relevant scans or investigation reports to help us better understand your injury.
What should I bring or wear?
If you have a lower limb or back injury, please wear shorts so your physiotherapist can fully assess your injury; for a shoulder injury, the area will need to be visible. Please be prepared to share your medical and surgical history, and bring any recent investigation reports and a list of your current medication.
Health insurance & payment
Am I covered for physiotherapy under my health insurance?
Chartered Physiotherapists are covered by all the major health insurers. However, each policy varies, so we recommend you check with your provider before booking – they can advise on your level of cover. The amount you can claim back will depend on your policy. Read our guide: how to claim physiotherapy on your health insurance.
Can I claim massage or MLD on my health insurance?
Our massage therapists are members of the IMTA (recognised by Irish Life Health) and the ANMT (recognised by Laya Healthcare) for eligible massage therapy benefits. Please check directly with your insurer for eligibility and reimbursement, as cover depends on the treatment and your policy.
Can I claim reflexology on my health insurance?
Nicola is a registered member of the National Register of Reflexologists Ireland (NRRI). NRRI members are recognised for eligible reflexology benefits by Vhi Healthcare, Irish Life Health, Laya Healthcare, Level Health and HSF Health Plan. Please check your policy before booking.
How can I pay?
We accept credit cards, debit cards, bank transfer and cash. Receipts and invoices are provided on request, so you can claim back from your insurer.
Physiotherapy
What happens at my first physiotherapy appointment?
Your physiotherapist carries out a comprehensive evaluation of your concerns, goals, functional limitations and areas of pain, then designs an individualised treatment plan – and starts treatment in the same session. Learn more about physiotherapy.
How many sessions will I need?
The number of treatments will be discussed at your initial assessment. It depends on your diagnosis, the severity of your symptoms, your past medical history and other factors. In general, the sooner you see a physio, the sooner you’ll be back to your everyday, pain-free life.
What conditions do you treat?
We routinely treat lower back pain, headaches, pre/postnatal pelvic pain, whiplash, plantar fasciitis, groin injuries, muscle strains, greater trochanteric pain syndrome, tennis elbow, knee ligament injuries, arthritis, chronic pain, shoulder injuries, post-operative rehab and golf injuries.
Massage, MLD & reflexology
Which massage treatments do you offer?
Sports & deep tissue massage, pregnancy massage, manual lymphatic drainage (MLD) and reflexology – all within our physiotherapy clinic, so you can be referred to one of our Chartered Physiotherapists if further assessment would help.
Do I need to be an athlete to get a sports massage?
No. Sports massage is for anyone with muscular tension, stiffness or discomfort, and treatment is adapted to your symptoms, activity levels and goals.
Is MLD suitable for everyone?
Suitability is considered carefully. Certain medical conditions, unexplained or acute swelling, or more complex lymphatic presentations may require medical clearance or assessment by an appropriately qualified healthcare professional before treatment.
Can reflexology diagnose or treat a medical condition?
No. Reflexology is not used to diagnose medical conditions and does not replace appropriate medical or physiotherapy assessment or treatment.
Pilates
Do you run pre and postnatal Pilates classes?
No. All pre and postnatal Pilates at PREP Physio is 1:1 with a Chartered Physiotherapist, so each session is tailored to you and your stage of pregnancy or recovery. Learn more.
Where can I do Pilates for Golfers?
1:1 in our Ballsbridge clinic, or at Elm Park, Bray, Edmondstown and Woodbrook golf clubs, where PREP Physio runs Pilates for Golfers sessions. Learn more.
Do I need to have done Pilates before?
No. Our physio-led Pilates is tailored to you, whether you’re completely new to Pilates or have practised it for years.
Ready to book?
Book online in a couple of minutes, or call us if you’d like to chat first.
Or call 083 030 5676